Key Responsibilities
- Remote customer support (TeamViewer, Cloudberry, Any desk etc.) on all company products
- Virtual and in person training of company products to clients
- Presentations and educational videos of company products and features
- Internal repairs & RMA processes handle
- External repairs on site from time to time
- Single & Three phase solar systems which can include PV Inverters and VFD's
- Basic troubleshooting, configuration and commissioning
- SCADA, HMI and PLC programming (advantageous)
- Three phase or Master electrician / Wiremen’s license (advantageous)
Experience & Qualifications
- NQF Level 6 Qualification or Three phase installation electrician
- 1-3 years relevant technical industrial automation and renewable energy experience
- Computer literate (MS word, MS Excel, MS PowerPoint & MS Outlook)
- Attention to detail
- Trustworthy, honest & reliable
- Excellent people skills
- Accurate & correct grammar and spelling
- Proficient in English and Afrikaans languages
- Valid driver’s license and own transport to and from work